CUSTOMER SERVICE CULTURE Customer service skills can feel like a lost art especially when you call a business and you can’t reach anyone with a pulse, or when you do have some person to person contact and the employee acts like they’re doing you a favor. It’s a...
Business Agreements Business agreements can make or break your organization. Yet it’s amazing the number of self-destructive habits many executives, managers and entrepreneurs engage in. Join host Hanna Hasl-Kelchner, author of The Business Guide to Legal Literacy....