How to Improve Customer Experience Management for Stellar Results

How to Improve Customer Experience Management for Stellar Results

Customer experience management – wow! Turning prospects into delighted customers and raving fans is every business owner’s dream. But how do you roll out the red carpet without losing your shirt? Our next guest has hundreds of ways. She’s Donna Cutting, author...
How to Interpret Body Language for More Successful Deals

How to Interpret Body Language for More Successful Deals

Body language is a universal language. But do you really know how to read someone like a book in a business negotiation? Can you decode their hidden body language? Join host Hanna Hasl-Kelchner as she welcomes The Master Negotiator & Body Language Expert and...
The Secret to Making the Ask Without Feeling Stupid

The Secret to Making the Ask Without Feeling Stupid

Does “making the ask,” asking for what you want when closing the sale, make you uneasy? Maybe a little self-conscious or uncomfortable because you’re feeling sales-y? But what if you had a simple, easy, and no pressure way of achieving the perfect close 95% of the...
How to Honestly and Naturally Connect with Buyers

How to Honestly and Naturally Connect with Buyers

Want to know how to REALLY connect with buyers and thrive in today’s marketplace? Join host Hanna Hasl-Kelchner as she welcomes sales expert and author Deb Calvert, who says, “stop selling.” Is that crazy or what?  WHAT YOU’LL DISCOVER ABOUT HOW TO...
Creating a Remarkably Sticky Marketing Message

Creating a Remarkably Sticky Marketing Message

Creating a memorable marketing message that sets your business apart from the competition can be serious challenge for many small and mid-size businesses. It’s easy to bounce from one “marketing idea of the week” to the next with little to show for your efforts except...
Super Connector Networking Secrets You Need to Succeed

Super Connector Networking Secrets You Need to Succeed

A super connector always seem to know all the right people. What’s their secret sauce? Join host Hanna Hasl-Kelchner as she welcomes networking expert, Joyce Layman, author of Your Connecting Advantage to Business Confidential Now. WHAT YOU’LL DISCOVER...