How to Keep Unmet Business Expectations from Ruining Your Day

How to Keep Unmet Business Expectations from Ruining Your Day

Photo Credit: © Can Stock Photo / jordache UNMET BUSINESS EXPECTATIONS Have you ever been upset because of unmet business expectations? A business partner, customer, supplier or maybe an employee has let you down? I know I have. And according to my next guest, Ben...
How to Create a Customer Service Culture You Can Be Proud Of

How to Create a Customer Service Culture You Can Be Proud Of

CUSTOMER SERVICE CULTURE Customer service skills can feel like a lost art especially when you call a business and you can’t reach anyone with a pulse, or when you do have some person to person contact and the employee acts like they’re doing you a favor. It’s a...
Amazingly Easy Ways to Create Awful Business Agreements

Amazingly Easy Ways to Create Awful Business Agreements

Business Agreements Business agreements can make or break your organization. Yet it’s amazing the number of self-destructive habits many executives, managers and entrepreneurs engage in.  Join host Hanna Hasl-Kelchner, author of The Business Guide to Legal Literacy....
How to Target Business Development and Find Your Ideal Customer

How to Target Business Development and Find Your Ideal Customer

Business development is at the intersection of sales and marketing. But how do you identify your ideal customer or client . . .  the one that’s ready, willing and able to buy from you? Join host Hanna Hasl-Kelchner as she welcomes award winning marketer, Steve...
How to Get More Sales Credibility and Boost Business Growth

How to Get More Sales Credibility and Boost Business Growth

Sales credibility is the “it” factor necessary to make a sale, or close a deal. It’s as important to sales as oxygen is to life on this planet. But how do you know if you have “it? Or how to get “it.” Marketing expert, Ryan Sauers, author of Would You Buy From You?:...