How to Improve the Strategic Value of Workplace Violence Prevention

How to Improve the Strategic Value of Workplace Violence Prevention

Photo credit: © Can Stock Photo / fredgoldstein Workplace Violence Prevention Nobody expects workplace violence to happen where they work. But when the extraordinary happens to ordinary people like you and me it rattles your sense of safety. As a responsible business...
When Interviews Fail to Identify Genuine Workforce Ready Skills

When Interviews Fail to Identify Genuine Workforce Ready Skills

Photo credit: © Can Stock Photo / jlbouzou Workforce Ready Skills Workforce ready skills are something every business wants and needs – the ability of employees to hit the ground running as new hires and the ability to anticipate problems and quickly solve them before...
Three Management Leadership Traps You Need to Avoid

Three Management Leadership Traps You Need to Avoid

Photo credit: © Can Stock Photo / photocreo LEADERSHIP TRAPS CONGRATULATIONS – you’re a manager now. If you secretly feel like the cat who finally caught the mouse and are not quite sure how to avoid common management leadership traps, you’re not alone. Today’s...
How to Create a Customer Service Culture You Can Be Proud Of

How to Create a Customer Service Culture You Can Be Proud Of

CUSTOMER SERVICE CULTURE Customer service skills can feel like a lost art especially when you call a business and you can’t reach anyone with a pulse, or when you do have some person to person contact and the employee acts like they’re doing you a favor. It’s a...
How Smart Leaders Successfully Navigate Professional Growth

How Smart Leaders Successfully Navigate Professional Growth

Photo credit: © Can Stock Photo / alphaspirit Professional Growth Professional growth may sound like accumulating notches on a belt – bigger title, more money, more responsibility, maybe even your own business. But professional growth is so much more than a resume...
How to Improve Your Judgment Recovery Success Rate

How to Improve Your Judgment Recovery Success Rate

Photo credit: © Can Stock Photo / gina_sanders Judgment Recovery Judgment recovery is not as easy as asking “show me the money” after you win a lawsuit. Getting a judgment in a court of law gets you a piece of paper and the right to now go and collect on it. It...